AMISEQ | Mobile Device Technician

AMISEQ • sacramento, ca, us • 2w ago

Job Description:

Responsibilities:

Oversee the full lifecycle management of iPhones, including processing new device requests, imaging, wiping, and redeploying or dismantling old devices.
Ensure proper tracking and assignment of devices, maintaining accurate records in Microsoft Excel.
Total 30 K Mobiles - Manage the collection and replacement of approximately 12,000 iPhones which are pending.
Handle devices under legal hold to secure company information, including imaging devices and preserving text and email data.
Maintain chain-of-evidence documentation for information collected from device to comply with legal and company standards.
Log device information, including IMEI numbers, Assigned user, track if assigned user has any legal hold and update records.
Manage inventory, including checking recycle logs, redeploying devices, and packaging devices for shipment.
Assist with imaging, wiping, and redeployment processes, ensuring devices are ready for reassignment or recycling.
Provide administrative and data entry support, focusing on inventory and device management rather than technical troubleshooting.

Required Skills:

1-2 years of administrative or inventory management experience.
Background in mobile device management or telecommunications is advantageous.
Proficiency in Microsoft Excel for tracking and logging.
Familiarity with Microsoft Intune and MobileIron is a significant plus.
Strong record-keeping and organizational skills.

Additional Qualifications:

Microsoft Office certification is a bonus.

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